WordPromise for Website Owners

WordPress Security, Speed, Support and Maintenance Plan for Website Owners

Nothing provides peace of mind like having a WordPress expert validate your website security and performance. One of our expert security analysts will perform a 90-point inspection checklist that covers all aspects of running an optimized WordPress site, which includes security, performance, and analytics. Our monthly report shall include detailed explanation of our fixes and recommendations for items that needs your attention. At WordPromise, our professionals work with love and passion for every detail of your WordPress website safety and performance. Our team is empowered to build trust at every step. We work closely with our clients to ensure all communications are transparent and clearly addressed in a timely manner.

Why WordPromise?

box-arrow

Complete Peace of mind with a WordPress expert by your side 24/7.

Exclusive site dashboard for all vital information (such as audit data, analytics, speed & safety scores, important notes for clients etc.)

Comprehensive report with a very detailed list of action points including security, performance, uptime, regular troubleshooting and analytics.

End to end security optimization to safeguard your website from most critical threats. This includes 2FA, brute force security, 404 detection, user level permissions, database protection, firewall setup, protecting system files and other critical resources etc.

Real time monitoring for various vulnerable key parameters such as version upgrades, malware scans, change log, login security, user level security, cache management etc.

Maximum Speed Optimization for achieving a speed score of 90% or more at platforms like Google PageSpeed, GT Metrix and Pingdom.

Access to Premium licensed plugins/tools such as iThemes Security, WP Rocket, Backup Buddy, Smush Pro, Asset Clean-up Pro and Many more.

A robust support ticket dashboard for issues and resolutions in timely manner.

A powerful WordPromise plugin for the end user website to gain direct access to all relevant information such as audit status, reports, history and other important information from WordPromise servers.

Proper backup management strategy.

Google Analytics Integration

Getting started with WordPromise

After a successful signup, below are the onboarding steps for every website that clients add to their account:
Welcome aboard

WordPromise welcomes its clients acknowledging successful addition of a website under their account and becoming part of WordPromise family. Within a few minutes of adding your website, WordPromise send a welcome email that includes:

Reading this welcome email and following all the instructions provided leads directly to a smooth and effective onboarding experience!
Our Operational & engineering teams will automatically queue your website up for review.
Access to WordPromise comprehensive Dashboard

A one-stop dashboard for all your core security metrics and key performance indicators. This dashboard will also contain various site notifications, account details, support ticket, reports, audit status, speed scores, analytics and other site related information along with pocket guides and manuals. This site dashboard will also provide you options to add website login details securely.

The site dashboard will also have WordPromise plugin info and site auditor’s contact info.
Setting up Backup Strategy

First thing first. Website Backup is very important. Within a few hours of onboarding a website, our audit team will do a full backup of your core files and database.

We take a manual backup of the complete website before performing any updates or website edits. Just in case anything goes wrong, it’s important that we have full access to the latest backup of the website for restoration.

Along with on-demand backups, we do strategize backup scheduling and frequency to our cloud servers based on the nature of website and traffic activities. Our auditors make sure that the website can be restored within a few minutes if the website is broken.

Setting up Website Monitoring Strategy

Nothing escapes from the eagle eye of the WordPromise Monitoring Team. We’ll connect your website into our uptime monitoring system where magic begins for: –

If any issue escalates, our experts will get notified automatically and be working to address such issues that are under our control ASAP.
Installation of Premium Plugins and Tools

WordPromise use licensed plugins such as iThemes Security Pro to safeguard your website from unlimited risks and vulnerabilities.

To make your website load rocket fast, we use premium plugins such as Autoptimize, WP Rocket or WP Smush Pro. With the support of such plugins, WordPromise ensures that your website have an optimal strategy in place for loading images, resources like CSS & JS and cache management.

Safe Upgrades

Your website is checked daily for possible upgrades of core framework, themes and plugins used on the website. In case, your website is using advanced or custom plugins, WordPromise team may have to go through in-depth validation process to make sure, their upgrade patches are compatible enough for updating. WordPromise auditors uses roll back plugins to restore previous versions in case the upgraded patches breaks the website or not compatible with certain functionalities.

Your plugins, themes, and core files are updated and included in your monthly report to make sure everything runs smoothly. We shall mark if any item requires your attention.
Website Security Optimization
We make all efforts to keep your WordPress website secure and optimized for complete peace of mind. Security Optimization included:
Website Speed optimization

Optimizing your website for faster loading is crucial for a better user experience and play an important role to make your website a successful tool. We follow best practices to improve the loading time for your website. This includes:

Access to Support System

We are all ears!

Emergency service support or general how-to information, our technical staff shall handle all your generic or technical queries professionally and in a timely manner. Our clients can also send their website edit request using our support tickets or sending a request directly to the site auditor for your Account.

Your first report
You’ll receive your first website report with-in the first week after you add the website under your account. After first report, our auditors will keep sending monthly reports with all the activities and items performed on your website.

During the audits, our experts review a detailed list of 90 audit items. For each audit item, there would be remarks with status like ‘Fixed’, ‘Passed’ or ‘failed’ mentioned for your attention and follow-up with the auditor (if required).

Ongoing Maintenance, Audits and Optimization

Month after month, our team will be available for all the WordPress help you need.

We’ll take care of updates, any website edits you request, ongoing speed and security optimization, backups, uptime monitoring and anything else required for fast & secure Website.

Access to Support System

We are all ears!
Emergency service support or general how-to information, our technical staff shall handle all your generic or technical queries professionally and in a timely manner. Our clients can also send their website edit request using our support tickets or sending a request directly to the site auditor for your Account.
Your first report
You’ll receive your first website report with-in the first week after you add the website under your account. After first report, our auditors will keep sending monthly reports with all the activities and items performed on your website.
During the audits, our experts review a detailed list of 77 audit items. For each audit item, there would be remarks with status like ‘Fixed’, ‘Passed’ or ‘failed’ mentioned for your attention and follow-up with the auditor (if required).
Ongoing Maintenance, Audits and Optimization
Month after month, our team will be available for all the WordPress help you need.
We’ll take care of updates, any website edits you request, ongoing speed and security optimization, backups, uptime monitoring and anything else required for fast & secure Website.

Sit back and relax. WordPromise is on now!