Our team of WordPress experts makes unlimited cosmetic changes to your website, so you don’t have to hire a separate WordPress expert for edits or troubleshooting.
Ticket response
Edit requests
For most small edits
When we say unlimited, we mean unlimited. Here’s exactly what that covers, so there are never surprises.
Our support team answers tickets within 24 hours and resolves them as soon as possible.
No counting support hours. We’re on a mission to make things easy for our WordPress clients.
Plugin set-up, troubleshooting errors, content issues and broken backlinks.
Tickets answered within 24 hours. Smaller edits are usually done within a couple of hours.
Out-of-scope work is estimated for time and effort and offered at an hourly price.
We don’t just fix the problem — we explain the cause and what we found.
Uptime tools check for critical errors around the clock, and our team is alerted immediately.
If your site breaks, we restore it from the closest available backup.
We contact your host’s support team to resolve server-side issues for you.
Every request and resolution tracked in one place.
A simple, predictable process for every edit and support ticket.
Send your edit or issue through the support ticket dashboard or by email.
Our team replies within 24 hours — usually much sooner.
Small edits are typically done within a couple of hours; larger fixes follow quickly.
For emergencies, we share the cause and the issues we found.
edit requests on every plan
Can’t find what you need? Browse all FAQs or contact our team.
Email us or raise a ticket in your dashboard.
Included: changes to page content (text and pictures), plugin settings, CSS adjustments, adding blog posts you supply, adding a code snippet and more. Not included: custom development such as coding new plugins, customizing core files, building plugins or themes, updating custom code, custom graphic design, landing pages from a supplied PSD, or building a subdomain site. We’re always ready to estimate that work.
Exactly that. We believe in giving website owners unlimited support without the worry of counting support hours.
We normally respond to support and edit tickets within 24 hours. Depending on the request, they’re resolved within the next few hours — most small edits within a couple of hours.
Yes. When your hosting server causes problems you can’t trace, we contact your server’s support team and work with them to get a resolution.
Incredible results, immediately. Let our team take care of your WordPress website while you focus on your business.
